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Original vs reduced congestion
Original vs reduced congestion
Original vs reduced congestion

Tsim Sha Tsui

Hong Kong’s metro operator, MTR (Mass Transit Railway), was preparing to link Tsim Sha Tsui metro station with a new KCR (Kowloon Canton Railways) line. A new entrance to the metro station was proposed, threatening to be costly and disruptive to build. MTR wanted to test the throughput capacity of the station concourse in order to assess the necessity of the proposed new entrance. Additionally, both MTR and KCR were interested to know how the proposed underground corridor system would work in practice. MTR commissioned Legion to evaluate the impact of increased demand on the metro station concourse and to test the viability of the proposed corridor network. Our study confirmed that to meet passenger demands forecast for 2011, the proposed new entrance was required. We also identified a number of low-cost design changes to the concourse that would increase its capacity and improve passenger circulation, including:

  • Relocating ticket machines to an underused area
  • Rounding the corner where the entrance corridor and the station concourse meet
  • Adding several new gates
  • Reversing the direction of escalators
  • Replacing conventional doors with sliding doors

We also evaluated the evacuation of the metro station under worst-case conditions. Findings were within the time stipulated by local fire regulations and safety approval for the new design was granted.

“Legion software was found to be very effective in clearly and visually demonstrating pedestrian movement, identifying bottleneck areas for design refinement and in validating the proposed operating arrangements.”

– Malcolm Gibson, Chief Design Manager, MTR Corporation